Wednesday, March 14, 2012

PM Insights: Resource Management

Over the next few weeks here on the Project World blog we're going to be featuring some of the insights shared at the 2011 Your Space session at the ProjectWorld® & World Congress for Business Analysts® event.

A repeat favorite, Your Space offers PW&WCBA attendees a chance to debrief on topics covered, come up actionable plans for their return to the office and share in the collective knowledge and expertise of other PW&WCBA attendees and speakers

This week's topic comes from Table 4: Resource Management

As we discussed last week, there is often a conflict on project teams that occurs as a result of limited resources. In many cases, there is nothing to be done about these resource constraints, but conflict can be lessened or avoided entirely through good resource management.

Our attendees at Table 4 had a lot of questions when it came to achieving common disciplined resource management, such as:
- With 1000s of resources to manage, how do we stay effective and efficient with project resourcing?
- Vendor resources: how to have control over quality?
- How do we forecast resource demands at different phases of a project?
- How do we deal with resources being informally reserved for “pet” projects?
- What tools and processes are best for effectively managing assignments and notifying stakeholders?
- At what level of granularity should resources be measured?
- How to manage availability/contention for key resources?

It wasn't all unresolved questions, the team also came up with a number of ideas for addressing this issue such as: "Solution: use capacity management tools and best practices (Not a trivial task!)" and "Solution: Strong portfolio and pgm management best practices and tools," as well as managing vendor quality issues at the contract level, and using a PPMtool or Access database for notifications and managing assignments.

Still, there are some lingering issues here, how do you manage resources? What advice would you give? Let us know in the comments or contact me if you'd like to contribute a guest blog on this issue.

Michelle LeBlanc is a Social Media Strategist at IIR USA and the voice behind the @Project_World twitter. She may be reached at

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