Leadership Lessons: Benjamin Locwin

I recently interviewed Benjamin Locwin of lonza Biopharmaceuticals to talk about the ins and outs of leadership in today’s competitive business landscape.  Locwin is speaker at the upcoming ProjectWorld & World Congress for Business Analysts 2014 conference in Seattle taking place next month. He will be presenting a session entitled, “Using Evidence-Based Practice for High-Impact Messaging.”

At PW&WCBA, you will have the opportunity to join industry thought leaders as they re-examine how to identify opportunities and track their success, understanding what it means to be an effective leader in a virtual and multicultural world, and explore the future role of project managers and business analysts with the corporation.

Check out what Locwin had to say:

IIR: How do you, as a leader, stand out in a crowd in this competitive business world?

Locwin: For this, leadership branding is critically important; I have my own leadership brand, and this constancy of message carries through all of the work I do with my teams.

IIR: What are characteristics of a GREAT leader?

Locwin: Listening, being empathic, and not being afraid to make the big decisions. To paraphrase Peter Drucker, an expert in a field has seen enough to be able to quickly appraise a situation and know what’s important to focus on.

IIR: How does a successful leader communicate?

Locwin: One word: Often. If a leader isn’t developing a strategy and communicating a vision, and then communicating frequent progress checks, no one knows what the status is of their achievement work.

IIR: What are the most important decisions you make as a leader of your organization or team?

Locwin: As an organization gets larger there can be a tendency for the “institution” to dampen the “inspiration.” How do you keep this from happening? By disentangling the chaos of the entire big picture and making the smaller teams still feel like critical cogs in the whole machine; It’s really a sense of scale in this case that demotivates. By making the goals and achievements real, tangibility can be felt.

IIR: How do you encourage creative thinking within your team or organization?

Locwin: Much of this is derived from Edward de Bono; Lateral thinking requires tools and techniques to encourage it often. I have developed these systems so that they frequently call upon the experts to continuously refine their work in new, bold, and creative ways.

IIR: How do you help a new employee understand the culture of your organization?

Locwin: Culture can only be felt or measured on a very broad scale; it’s how the business functions as a whole and in the context of its own unique ‘corporate memory.’ You can’t ‘train’ a new employee on the culture of the organization, he or she learns by interacting within it.

IIR: What is one characteristic that you believe every leader should possess?

Locwin: An understanding of behavioral psychology and fluency with statistical variation.

IIR: What is the biggest challenge facing leaders today?

Locwin: Diversity in the workplace with respect to different fluencies with technology and media. Being part of the ‘next-five-minutes’ forecasting model (which is to say that long-term forecasting as had been done for many decades in business is no longer relevant with such short time horizons now).

IIR: What is the one behavior that you have seen derail more leaders’ careers?

Locwin: Believing that natural variation doesn’t occur.

IIR: What advice would you give someone going into a leadership position for the first time?

Locwin: Stop. Look. And listen. Don’t go out and make decisions until you’ve taken stock on how the status quo is running; You’d be more likely to make things worse than better.

IIR: What are you doing to ensure you continue to grow and develop as a leader?

Locwin: Continuous learning. It’s all about adaptability.

Locwin will be speaking at ProjectWorld & World Congress for Business Analysts 2014, taking place in Seattle, Washington September 22-24th at the W Hotel. The 2014 program is designed with courses for all training levels, a robust agenda, and most importantly tangible lessons which you can begin implementing the day you return to your office, making you even more valuable to your organization. To learn more or register for the event, click here:  http://bit.ly/1p8VOGT

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Leadership Lessons: Silvanus David

I recently interviewed Silvanus David, SITA SOUTH AFRICA, to talk about the ins and outs of leadership in today’s competitive business landscape.  David is a keynote speaker at the upcoming ProjectWorld & World Congress for Business Analysts 2014 conference in Seattle taking place next month. He will be presenting a session entitled, “Cyber Security.”

Check out what David had to say:

IIR: How do you, as a leader, stand out in a crowd in this competitive business world?

David: I am a project management subject matter expert. I add value to the scientific knowledge base. I have something to offer that will make this world a better place than I have found it.

IIR: What are characteristics of a GREAT leader?

David: Humility is key. Focus as well – knowing how to keep the team focused and what is important.

IIR: How does a successful leader communicate?

David: Successful leaders communicate honestly. Good and bad news must be communicated.

IIR: Can you name a person who has had a tremendous impact on you as a leader? Maybe someone who has been a mentor to you? Why and how did this person impact your life?

David: My CEO, Mr. Freeman Numvalo. He arrived at the organization when it was at its lowest from an employee satisfaction perspective. His engagement with staff and his ability for getting people to start believing in themselves was “messiah” like. His focus on the vision and objective of the organization was always core and he was “outcome” and “impact” driven.

Image via Plexxi.com

IIR: What are the most important decisions you make as a leader of your organization or team?

David: Strategic direction of the team. Ensuring that the outcomes of Government are adhered to and supported.

IIR: As an organization gets larger there can be a tendency for the “institution” to dampen the “inspiration.” How do you keep this from happening?

David: Whatever we do has an impact on the service delivery for the citizenry of the nation. My team is inspired by knowing that the value they add makes the nation a better place for all.

IIR: How do you encourage creative thinking within your team or organization?

David: All for people to make mistakes within a controlled environment. Reward employees whose ideas thru creative thinking has added value to the organization.

IIR: Which is most important to your organization or team? (mission, core values or vision?) How do you communicate the “core values” to your team? 

David: Vision, Mission and core values are all important. The best way to communicate “core values” is by visibly demonstrating it.

IIR: How do you help a new employee understand the culture of your organization?

David: The best way to help a new employee is to have a comprehensive induction program for the new employee. Also, the new employees should be assigned to a mentor for a period of time.

IIR: What is one characteristic that you believe every leader should possess?

David: Every leader must know the end-game. And he must be able to change direction mid-flight.

IIR: What is the biggest challenge facing leaders today?

David: Staying relevant to customer needs.

IIR: What is the one behavior or trait that you have seen derail more leaders’ careers?

David: Arrogance and the false belief that it is all about themselves.

IIR: Can you explain the impact that social media has made on you as a leader?

David: It depends on what interests you and what you are exposed to. Social medial can be very beneficial.

IIR: What advice would you give someone going into a leadership position for the first time?

David: It’s not about you.

IIR: What are you doing to ensure you continue to grow and develop as a leader?

David: Think hard about business and people.

David will be speaking at ProjectWorld & World Congress for Business Analysts 2014, taking place in Seattle, Washington September 22-24th at the W Hotel. The 2014 program is designed with courses for all training levels, a robust agenda, and most importantly tangible lessons which you can begin implementing the day you return to your office, making you even more valuable to your organization. PW&WCBA offers attendees 36 PDU/CDUs - that's more than half of the required credits necessary to maintain your certification in just one place.

To learn more or register for the event, click here: http://bit.ly/VPs7Ua

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Starbucks - More than a cup of coffee

As Project Managers and Business Analysts we are all exposed to different cultures working in various industries. ProjectWorld will be hosted in Seattle, Washington this year on the West Coast and many attendees will have the unique pleasure to experience an offsite learning session at Starbucks Corporate Headquarters. Attendees will gain insight into the unique Starbucks experience and culture.

Starbuck’s was originally about the coffee beans; they didn’t make coffee. Howard Schultz had a dream, bought Starbucks and eventually realized his dream. Several years ago Howard Schultz reached a turning point with Starbucks and in his book ”Onward: How Starbucks Fought for Its Life Without Losing its Soul” he revisits how he turned Starbucks into an experience that would first be cultivated by his leaders (his managers) and then through his employees by (as he put it) “as managers we would put our feet in the shoes of our people.”

Starbucks has a corporate culture that encourages its leaders to create a unique culture for employees and for the employees to create a unique and personal experience for its customers.  

Starbucks has established five principles that employees follow and use in their daily lives at the company: The five core business principles are:

· Make It Your Own
· Everything Matters
· Surprise and Delight
· Embrace Resistance
· Leave Your Mark

It will be interesting to see how this translates to managing projects at Starbucks. If you have signed up for the tour you’ll be one of the lucky attendees to gain insight into how these practices are put into action in how they manage and deliver their projects.

Jan Asbjorsen, Program Manager, Law & Corporate Affairs, Starbucks Coffee Company will lead attendees on A Behind this Scenes Look at the Starbucks Corporate Headquarters. In addition to a private tour of the Starbucks world headquarters, attendees will hear from a cross-departmental panel of project managers (including store development, IT, retail operations, law and more), as well as walk away with a checklist of things to consider when determining how to size your projects, tools, organizations, success factors, etc.

PW&WCBA
September 22-24, 2014
W Hotel
Seattle, Washington

Download the brochure for full details: http://bit.ly/1nwdqM0
- See more at: http://pwwbcablog.iirusa.com/#sthash.gwf2fHBk.dpuf

 References:
Interview with Howard Schultz:
http://www.oprah.com/own-super-soul-sunday/The-Coffee-Culture-Howard-Schultz-Wanted-to-Bring-to-America-Video?playlist_id=47020

Leadership Lessons: Brian Duffy

I recently interviewed Brian Duffy of The Boeing Company to talk about the ins and outs of leadership in today’s competitive business landscape.  Duffy is a speaker at the upcoming ProjectWorld & World Congress for Business Analysts 2014 conference in Seattle. He will be presenting a workshop alongside Joe Reid entitled, “Requirements Management Best Practices at the Boeing Company.”

Check out what Duffy had to say:

IIR: Can you name a person who has had a tremendous impact on you as a leader? Why and how did this person impact your life? 

Duffy: The best leader I worked for rallied the organization around a vision, worked with the leadership team to collaboratively develop a strategic plan to move the organization toward the vision, and used project management principles to turn the strategic plans into project plans. That’s when I made a career change to move into a project manager role.

IIR: How do you help a new employee understand the culture of your organization?

Duffy: As a project office we have developed a team operating plans that describe our products and services and our intended use of management best practices to run the organization.  It helps orient new employees that we have a strong emphasis on creating value for the company.  We consistently ask our internal customers how specifically our products and services are helping them achieve bottom-line business results.   

IIR: What is the biggest challenge facing leaders today?

Duffy: I think leaders today need to recognize that the up and coming work force is entering the workplace better equipped to be more productive due to their technological savvy and with an ability to come up with wildly creative solutions to problems. The organizations that leverage that most effectively will rapidly see improvement in business results.   

Duffy will be speaking at ProjectWorld & World Congress for Business Analysts, taking place in Seattle, Washington September 22-24th at the W Hotel. The 2014 program is designed with courses for all training levels, a robust agenda, and most importantly tangible lessons which you can begin implementing the day you return to your office, making you even more valuable to your organization. PW&WCBA offers attendees 36 PDU/CDUs - that's more than half of the required credits necessary to maintain your certification in just one place.

To learn more or register for the event, click here: http://bit.ly/1tec13U

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Associated Bank Reveals Visual Thinking & Creative Problem Solving Processes for Project Management

FACT: 75% of the brain's neuroreceptors are devoted to processing visual information. That's 60x more than are devoted to hearing!

Project Managers and Business Analysts alike are accountable for understanding, and helping others understand, all aspects of a project. When planning, designing and communicating a project, sometimes words alone aren't able to provide a clear picture - that's where visual thinking and reporting tools can help.

Next month, at ProjectWorld & World Congress for Business Analysts, Paul R. Williams, former Vice President, Operations & Technology PMO Lead, Associated Bank, NA will share how you can leverage visual thinking in project management. He'll provide you with the tools needed for creative problem solving, task planning and reporting project-based metrics and results.

PW&WCBA

September 22-24, 2014

W Hotel

Seattle, Washington

In addition to Paul's presentation, check out these featured sessions:

 ·        Making Innovation Work: New Directions Behavioral Health

·         Story to Stage: The Art Behind the Science of Presentation Excellence: Windsor Leadership Group

·         How to Best Take Advantage of Cloud Computing, Microsoft

·         If It's Creativity You Want, Then Creativity You Will Get! Expert Facilitation that Fosters Creativity: Kathleen Hass & Associates

·         Reinventing Global Project Management - A Transformational Journey: 3 Tenants You Should Always Employ for Success: AT&T Business Solutions

Download the brochure for the full program agenda:  http://bit.ly/1l2GbGj

PLUS, PW&WCBA still has the PM and BA sessions that you've come to expect year over year.

Mention code PW14LI & Save 15% off the standard rate. Register today:  http://bit.ly/1l2GbGj

We hope to see you in Seattle!

All the best,
The PW&WCBA Team

@Project_World

#PW14

pwwbcablog.iirusa.com

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Leadership Lessons: Dr. Alicia Aitken

I recently interviewed Dr. Alicia Aitken , managing director Asia Pacific, Human Systems International (HSI), to talk about the ins and outs of leadership in today’s competitive business landscape.  Aitken is a keynote speaker at the upcoming ProjectWorld & World Congress for Business Analysts 2014 conference in Seattle. She will be presenting a keynote session entitled, “Benchmarking Risk Management: What Good Looks Like.”

Check out what Aitken had to say:

IIR: How do you, as a leader, stand out in a crowd in this competitive business world?

Aitken: Being authentic. Today’s world is full of leadership models, business school taught methods and processes. Leaders stand out by being authentic and true to who they are and who they are leading.

IIR: What are characteristics of a GREAT leader?

Aitken: For me, great leaders are those that are not only visionary but are able to bring people on the journey with them to share and understand the vision and inspire them to want to work towards a better future state. Great leaders take the time to know themselves as well as their team and work to leverage each team members’ strengths on the journey.  Great leaders lead with authenticity and courage.

IIR: How does a successful leader communicate?

Aitken: Often and in many different ways. People hear and understand in different ways, it’s important for leaders to work hard to find and use all the different communication techniques, one-on-one, group messages, email, notice boards, texting and most importantly, listening. 

IIR: Can you name a person who has had a tremendous impact on you as a leader? Maybe someone who has been a mentor to you? Why and how did this person impact your life?

Aitken: Dr. Lynn Crawford has been the most influential leader in my life. She has taught me not only about project management but how to succeed in life by following your passions, having the courage to live by your values no matter what, constantly reflecting on your own practice to ensure you’re always improving, to open doors for good people along the way and to have the courage to walk through doors opened by others for you and the good grace to thank you as you step through. 

IIR: What are the most important decisions you make as a leader of your organization or team?

Aitken: Who joins the team.  

IIR: As an organization gets larger there can be a tendency for the “institution” to dampen the “inspiration.” How do you keep this from happening?

Aitken: Encourage all team members to voice ideas and try new things and have the self-control when some of them inevitably fail not to get angry but talk through how we can learn from the lesson.  

IIR: How do you encourage creative thinking within your team or organization?

Aitken: I try to hire people with diverse backgrounds and diverse education paths so that my teams are mixtures of different ways of thinking. The mix of people generates ideas that spring from different origins which fosters creativity simply by coming at problems from different perspectives.

IIR: Which is most important to your organization or team? (mission, core values or vision?) How do you communicate the “core values” to your team?

Aitken: Core values are most important as they are the stable. The core values underpin the delivery of changing missions and visions over time. The core values are communicated both implicitly (I model them) and explicitly (I talk openly about what the core values are, how they manifest in behaviors and why we have them).

IIR: How do you help a new employee understand the culture of your organization?

Aitken: I talk to them. We are small enough that I can talk to everyone one-on-one. As we grow this will become less one-on-one and more through group sessions.

IIR: What is one characteristic that you believe every leader should possess?

Aitken: Self awareness.

IIR: What is the biggest challenge facing leaders today?

Aitken: I’m not sure there are challenges that relate to today in particular. Leadership is a base human need. It has been around for millennia and will continue into the future.

IIR: What is the one behavior that you have seen derail more leaders’ careers?

Aitken: Hubris.

IIR: Can you explain the impact that social media has made on you as a leader?

Aitken: It has given me one more mode of communicating and bonding with my team. It has slipped into the mix along with everything else we do.

IIR: What advice would you give someone going into a leadership position for the first time?

Aitken: Asking questions shows you care not ignorance – listening is one of the best skills you can employ with team members, clients and co-workers.

IIR: What are you doing to ensure you continue to grow and develop as a leader?

Aitken: I am constantly looking for people I think are good at things I am yet to learn and try to model from their example

Aitken will be speaking at ProjectWorld & World Congress for Business Analysts 2014, taking place in Seattle, Washington September 22-24th at the W Hotel. The 2014 program is designed with courses for all training levels, a robust agenda, and most importantly tangible lessons which you can begin implementing the day you return to your office, making you even more valuable to your organization. PW&WCBA offers attendees 36 PDU/CDUs - that's more than half of the required credits necessary to maintain your certification in just one place.

To learn more or register for the event, click here:  http://bit.ly/1kA3cjq 

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Women in Leadership: Jo Miller

I recently interviewed Jo Miller, CEO Women’s Leadership Coaching Inc. to talk about women in leadership. Today, women make up over 50% of the workforce, are entrepreneurs, hold key leadership positions and serve on board of directors. Miller will give us her insight into the challenges women face in the workplace, how to overcome these obstacles and become a more empowered leader.

Miller is founding editor of BeLeaderly.com, keynote speaker at the upcoming ProjectWorld & World Congress for Business Analysts 2014 conference in Seattle. She will be a keynote for session entitled, “Become a Person of Influence" and you find her website here at www.womensleadershipcoaching.com.

Check out what Miller had to say:

IIR: Jo, exciting to have you at ProjectWorld! How would you define a person of influence in today’s organization?

Jo: An influencer is someone who has a goal or a vision that they’d like to achieve that is bigger than they can accomplish alone — meaning they must engage, motivate and inspire others to collaborate and help out in order for that goal to be achieved. To be an influencer you don’t need a leadership job title or a team who report to you, in fact, I would volunteer that no-one gets promoted into leadership without first showing that they can positively influence others.

IIR: You’ve interviewed women worldwide; what do these up and coming leaders tell you are their top three leadership challenges in business? 

Jo: By far the biggest frustration that emerging leaders tell me they deal with is office politics. Most leadership books won’t tell you this, but it is one of the biggest career-killers if you don’t find a positively way to navigate it. Ignoring it is not an option, because you’ll get passed over for career opportunities if you don’t “play the game.”

Next, for women especially, making their value visible and not being the best kept secret in the organization. Women have a tendency to work hard, deliver outstanding work, then go on to the next task without pausing to make sure their work was visible to higher-ups.

And finally, in a world where promotions are increasingly rare and everyone needs to collaborate cross-functionally to get stuff done, I would say that influencing without authority is a big challenge many up and coming leaders need to figure out.

IIR: What was the impetus for you to start your coaching business and focus specifically on women leaders?

Jo:   Coming from the corporate world, where I had tried unsuccessfully to find a roadmap or guide on how to advance up the corporate ladder, I knew there was a need. I also met too many women with leadership potential that outshone their current positions, and saw the talent pool that was not being tapped. I realized that companies would be better off if they had a way to connect with that untapped potential, so I started creating coaching programs and workshops that gave women a roadmap to break into management and leadership positions.

IIR: Tell us about your new book “She’s Got Clout; How to Become a Rising Woman of Influence. How can we get a copy of your book?

Jo: I’m still working on it! The book will focus on the topics I teach in my one-day Poised for Leadership workshop. It’s a set of core competencies for employees who want to break out and establish themselves as emerging leaders in their organizations. Topics include how to gain visibility and reward for your accomplishments, navigate organizational politics with savvy, and build a reputation as a leader or expert.

IIR: Project Managers are making the shift to become project leaders leading global teams. What are your top three leadership tips for these project leaders?

Jo: 1. Don’t wait for positional authority: look for opportunities to act, identify leadership gaps, and take the lead. 

2. If you want to increase your influence, start by building a network of relationships with people that support you in your career and leadership goals. When people know you and trust you, you don’t need to cajole or persuade them to help you out: they are happy to collaborate and help out a friend.

3. Enlist senior-level sponsors inside and outside your direct management chain. Sometimes all it takes to influence something is having a highly influential individual give it their blessing.

IIR: Projects and politics are like oil and water; they don’t always mix. Give us a little insight on your workshop you’re facilitating at ProjectWorld about Office Politics. 

Jo: In my workshop, we will talk about why you should not ignore office politics (even though most people really, really don’t like it). There are some compelling career advantages enjoyed by people who have the skill of being “positively politically savvy”, like being more promotable and less likely to derail. I will define that skill, and share some very practical tools that help participants build their political savvy, from understanding the dynamics of power and influence in their organization to understanding the unwritten ‘rules of the game.’

IIR: Women have the skill sets, integrity, character and experience to lead; what is holding some women back from breaking through the glass ceiling? 

Jo: That’s a big question! And perhaps one not answerable in a short blog post, but we are lucky to live in a time when a lot of research is being done. Why aren’t women breaking into leadership in larger numbers? For one, our corporate workplaces are rife with unconscious bias that sets women at a disadvantage. And our workplaces are not always female-friendly at that critical point when employees start getting promoted into management ranks, meanwhile their home lives become very complex. Thirdly, there are some simple, practical skills that don’t always come naturally, but that women can develop in order to make their value visible for consideration for higher-level assignments.

IIR: What is the AHA moment for women after they take your training and use your leadership coaching system? 

Jo: One such aha moment is not to let their management make career choices for them! That they can be the driver of their career, and take charge of their career trajectory.

IIR: What advice would you give to women who are looking to take the next step to advance in their careers? Are there networks or associations you would recommend women join to network and help gain an advantage to move forward in their careers?

Jo: I recommend not just joining the relevant associations in your professional area, but being an active participant. Take a leadership role! You will get to meet and speak with the movers and shakers in your industry, and if you play your cards right, they will become your mentors, sponsors. You will develop a world-class personal board of directors.

Want to learn more about this topic and network with PM and BA professionals like yourself? Don’t miss ProjectWorld and World Congress for Business Analysts 2014 in Seattle this fall. For more information about this event, click here: http://www.iirusa.com/projectworld/pricing-info.xml