Showing posts with label project management leadership. Show all posts
Showing posts with label project management leadership. Show all posts

Thursday, July 26, 2012

How to Go From a Positional Leader to an Influential Leader

If you’re in a leadership role, it’s always a good practice to assess how you got there and where you’re going. Are you satisfied with your performance as a leader, or would you like to hone your skills, and become more effective? Are the people who report to you productive and happy? Or do you feel disconnected from them?

One way to become more effective is to make the transition from being a positional leader to being an influential leader. Positional leaders are people who only lead because of their title or position. True leadership is getting people inspired because of who you are, not what job is listed on your business cards. Influential leaders can motivate through action, not title. It is important to know which type of leader you are.

Positional Leaders Often Lack the Human Touch

Positional leaders depend on their title, power or position to influence people and get them to listen to them. Because they have not developed the traits required to lead others, they are leaders in name only. They draw their importance from their job title instead of their job performance. Positional leaders simply don’t have the human touch when it comes to recognizing others’ goals, needs and motivations – and are therefore less effective, and in some cases, completely ineffective.


Influential Leaders Draw Others In

On the other hand, influential leaders are powerful, whether or not they have real power. They tend to be natural leaders, whom others go to for help, advice or just to have a question answered. Influential leaders are connectors who make those around them work harder. They tend to seek consensus, value others’ opinions and listen intently when someone is speaking. Finally, influential leaders draw people in, and are open to their ideas.

Influential leaders care about their work. Howard Schultz, founder and CEO of Starbucks returned to his position when the company began to struggle. Under his leadership, the company once again began to flourish. Schultz further exemplified influential leadership when he led over 140 top American executives to boycott contributing campaign funds to incumbents. Though these executives didn’t work for Schultz and were just as powerful in position, he was able to influence them.


Which Type of Leader Are You?

There are specific traits that can help you define your leadership style. Positional leaders tend to feel defensive when others’ opinions differ from theirs. They feel as though they should be more influential than others based on their higher position within the company. They are not always receptive to hearing ideas from lower level employees.

Influential leaders love giving credit where credit is due. They are big on collaboration and open to hearing the opinions of their team. Someone who is willing to mentor a young employee is most likely an influential leader.

To test what sort of leader you are, think back to the last time that you were complimented on the work of your team. Did you take all of the credit or praise everyone’s hard work? Positional leaders might feel that they deserve the credit simply because they were in charge. Influential leaders would feel proud of what the entire team accomplished. Fortunately, with some effort, positional leaders can develop into influential leaders.

Four Ways to Become an Influential Leader

·         Gain Respect By Giving Respect

Influential leaders give respect and are highly respected; positional leaders struggle to earn respect. So first, assess how much respect you demonstrate to others in the workplace. Do you respect your direct reports as much as you respect your boss? If not, you can be sure they know that. Focus on giving everyone the same respect you give your superiors.

·         Your Actions Speak Louder Than Your Words

Remember that your employees are watching you, even when you think they are not. Someone will notice when you take the time to say a few thoughtful words to an employee who’s having a tough time. Someone will see you holding a door open for the person behind you. Someone will most certainly notice when you cut someone off in the company parking lot. When you have the opportunity to do the right thing, by all means do it – and not just because you hope someone’s watching.

·         Build Trust By Being Responsible

Earning the trust of your employees is essential to being an influential leader. Trust is built when you clearly mean what you say, do what you say you’re going to do, and take responsibility for both – even when your words or actions turn out to be wrong.

·         Tell the Truth

Credibility is an undeniable trait of an influential leader. Whether you are selling a product, pitching a new idea, or motivating your employees to a higher level of performance, your audience needs to believe that you are telling the truth. Most people are simply bad liars – so to avoid completely losing your credibility, always tell the truth.

Make the effort to become an influential leader, and you will make it happen. You’ll earn the respect of your employees – and even more important – you’ll feel their respect. If you’ve been a positional leader thus far, the transition may take some time. Luckily, it will be well worth your effort, as you watch your team flourish under your influential leadership.

Ryan Sauer is a writer and editor for Bisk Education in association with University Alliance. He actively writes about project management and organizational leadership  with a goal of helping professionals succeed in leadership training.

Wednesday, November 10, 2010

James R. Lucas - Team Paradoxes



[This article was originally published at AgileScout.com. You can find them on Twitter at @agilescout]


"Working with people would be easy if it wasn't for the people."

"Competing ideas are not a problem to be solved. Competing ideas are an opportunity to be exploited."

The paradox management process:
Embrace - determine to fully accept and live both sides of the paradox. Take more risk and eliminate risk
Eliminate - Focus on identifying and ridding ourselves of weak, poor, and suboptimal ideas and actions on each side of the paradox. Centralize or de-centralize?
Enhance - Focus on identifying and optimizing the good, value-add ideas and actions on each side of the paradox. Have war-rooms and party-rooms. Give people margin to think!
Engage - Use innovation to consciously and systematically to merge the two sides of the paradox into a cohesive whole. Evaluate ideas.
Explore - Challenge the status quo by identifying new actions that grow out of the merger of the two ideas. Be consistent and change everything.

In summary, James reveals to us the need to embrace the whole picture. Paradoxes shouldn't be avoided, they should be embraced!


Tuesday, November 9, 2010

Pam Stanton and Understanding the Human Side of Project Management


[This article was originally published at AgileScout.com. You can find them on Twitter at @agilescout]



What is The Project Whisperer?

Helping teams to recognize and embrace the human dynamics of the workplace.

"A project team acts as a living, breathing entity that undergoes a physical and emotional journey."

Stage 1: Shiny Happy People
Project is chartered
Team is being recruited
Optimism reigns

Stage 2: Confusion Sets In
Ambiguity breeds fear
Leadership wants plan

Stage 3: Valley of Despair
Throwing it over the wall
Interpersonal conflicts
Oh crap! moment

Stage 4: Blast-Off!
Time to deploy
Still complexity, unknowns
Team may be nervous, want to delay the project

Stage 5: Cruisin'
Initial rush and crush is over
Things start smoothing out

Stage 6: The Long Tail
The project is dragging on


Stage 7: Movin' On
Project fizzles out
No one feels recognized
No feeling of success


Tuesday, September 7, 2010

Steps to follow when making a tough decision

Making the tough decisions can be a hard road and we all could use a refresher when it comes to a particularly difficult decision. The folks over at Silicon Beach Training offer a few great tips on decision making and how individuals can organize their thoughts and their team for a better decision outcome.

Here are their top eight tips for decision making:
  1. Be clear about what outcome you want
  2. Consider what appears to be the most appropriate course of action
  3. Look at the alternatives; consult your peers, team, colleagues for ideas
  4. Explore the consequences of each alternative
  5. Choose one
  6. Implement it
  7. Review it
  8. Make any appropriate changes for next time
Sounds far too easy, right? But as project managers know, making the process streamlined and clear will help to avoid problems and keep the projects and decisions in line. But what if making the decision isn't completely up to you? Group decisions don't have to be a pain, check out the Silicon Beach Training post for more information.

What tips can you share with us for making tough decisions? We'd like to hear your thoughts.

Thursday, August 26, 2010

Communication traps: Avoiding "Them" vs. "Us"

We discussed failures of communication earlier this week and today we want to discuss one major source of contention among stakeholders - "Them" vs. "Us." Thankfully, Bas De Baar over at Project Shrink gives us a great run-down of this roadblock and how to avoid it. He writes that he's found a useful framework for this purpose in Anxiety/Uncertainty Management, a theory developed by William Gudyfunst. This theory is used for analyzing effective communication and cultural adaption between people belonging to a certain group (ingroup) and strangers (outgroup). Effective communication and adaption occurs when there is a low anxiety towards strangers and a low uncertainty towards behavior.
So how can you make this happen with your team's communication process? We encourage you to check out Project Shrink for details and to enjoy a great video on the subject with Bas and Kimberly Wiefling.
What other strategies can keep communication in check? We'd like to hear your thoughts.

Thursday, August 19, 2010

Your project estimates are always wrong - and here's why


eCameron,inc.com posted a great piece about the problems with giving estimates for your projects. More often than not, your estimate will be wrong - but why? According to the article, good estimates need to be looked at as a set, rather than individually. If each estimate is graded on its own merits without regard to the system they are in, then we are really treating them as quotes.

In the article, readers are given three different scenarios involving estimates. We encourage you and your team to use these estimates as part of your next team-building exercise.

Does this sound familiar?

From the article, unfortunately, managers often take estimates as quotes. They reprimand for people being a day late (for obvious reasons) and if the delivery is early, the expectation is that all tasks will be early since there was obvious pad. People have no choice but to pad their estimates heavily and to continue to perfect the deliverable until the delivery date is reached. The perfectly timed delivery averts the punitive response from management. Always on time, what could be better? Unfortunately, this develops a schedule that is severely longer than needed. Therefore, there is no sense of urgency, people start their tasks late, work on other tasks (thinking they have plenty of time) and eventually have difficulty making the deadline. Huge amounts of time and money are wasted.

Thinking about your team's structure, how do estimates and quotes differ? As a manager, what techniques do you implement to ensure on-time and on budget delivery of project goals?

Why Estimates Are Always Wrong