Wednesday, November 10, 2010

Arthur Shelley - Behaviors and Teams

[This article was originally published at]

"I'm the behavioral story guy. We must have conversations around behaviors in regard to projects."

"Just because you're at the top of an org chart doesn't mean you're the leader."

What animal do we need to be in business? How do we act?

Behavior drives performance:
Performance = Capability + motivation + influence + role

In summary, do you understand your cultural jungle of characters? Now you need to create an environment that connects with the stakeholders in effective manners. Don't align a lion with a mouse, but communicate wisely. Also, understand your teams social network. If you understand who talks with whom, you'll understand where influence lies.

All behaviors have a niche:

◦Not right and wrong behaviors – But there are misplaced behaviors
◦Target right animal in the right context – To get the optimal outcome
◦Change animals consciously and proactively – rather than subconsciously in reaction
“Need to show that you are behaviorally adaptable in business so as to not be mis-characterized.”

Arthur’s slides are below:

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