Use a good PM tool. There are also a lot of cloud-based and affordable PM tools. Search and try a few out…there are hundreds available now. You can even use a combination of a CRM and a separate project management application, or you can evaluate CRM applications that include PM functionality.
Collect templates and planning documents. You need to plan – you need those requirements documents, communication plans and statements of work. And, you need templates, pipelines and stages so that you can easily repeat project successes. Project schedule templates are difficult to create from scratch, but once you have effective ones to choose from you can tailor them to get started on any type of project quickly and confidently.
Meet with your customer regularly. We should all be scheduling weekly status meetings with our project teams, as well as reaching out regularly to your customer just to ensure that they feel all the bases are being covered. It’s better to find out early about a concern than to let it fester into something that they end up calling your CEO about later in the project.
Be professional. You probably have at your disposal a solid group of very skilled project resources. Treat them as such and they will follow you into battle. They won’t soon forget the recognition you give them for jobs well done. Project managers don’t often get the praises they probably deserve for individual project successes, but that should never stop you from treating your team the way you would want to be treated. It will pay off dividends throughout the engagement and when these same resources end up on your teams later on other projects.